The first Tourism Business Conference will run alongside Cape Town’s holiday and travel show, Destinations Expo from 19-21 August 2010. The conference is specially designed for the tourism, travel and hospitality industries and offer a different topic and prorgamme on each of the three days. These include Technology and E-commerce for the Tourism Industry (19 August 2010), The Business of Hospitality (20 August 2010) and My SMME Tourism Business (21 August 2010). These programmes al focus on increasing the bottom line and is suitable for everyone who own, work at or manage hotels, accommodation establishments, function facilities, events, restaurants, marketing organisations, tour businesses and hospitality and travel businesses in general. Get a better understand of the current market environment, industry trends and opportunities. Gain practical skills and knowledge from industry leaders to implement in your business / workplace.
 


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Friday, 20 August 2010

  Single day - Single entry   

Doors Open: 09:00 | Show Starts: 10:00

The programme is designed for the hospitality industry and focus on the business of accom-modation, functions, events, restaurants, tour guides and hospitality in general. Understand the current operating environment and industry trends. Gain practical skills and knowledge that can be implemented in your business / workplace. Learn from skilled presenters; be inspired and motivated and keep on building a successful hospitality business. Topics and discussions include the likes of: How to stay positive and sell in tough times, how to gain market share in an economic upturn, tourism trends and opportunities, successful partnering, on-line and email marketing, dealing with the customer, CRM and Loyalty programmes, responsible tourism, building a successful brand and maximising your earnings.

Number of tickets required: @ R 450 each
 
   
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